General Terms and Conditions of City Air Express
These general terms and conditions apply to all agreements between City Air Express and its clients regarding transport and logistics services.
In these terms and conditions, the following definitions apply:
These terms and conditions apply to all offers, agreements, and services provided by City Air Express, unless expressly agreed otherwise in writing.
All offers are non-binding unless stated otherwise. Agreements are concluded when City Air Express confirms acceptance of an order in writing or by commencing performance.
All prices are exclusive of VAT and other government levies. Payment must be made within 30 days of the invoice date, unless agreed otherwise.
City Air Express will perform services with due care and in accordance with professional standards. Delivery times are indicative unless expressly agreed as binding.
City Air Express's liability is limited in accordance with applicable transport conventions (CMR, Warsaw Convention, etc.) and Dutch law. Total liability is limited to the invoice value of the relevant service.
City Air Express is not liable for delays or failures due to circumstances beyond its reasonable control, including but not limited to weather conditions, strikes, government actions, or traffic disruptions.
Complaints must be submitted in writing within 8 days of delivery or the agreed delivery date. Failure to complain in time waives the right to compensation.
These terms and conditions are governed by Dutch law. Any disputes will be submitted to the competent court in Amsterdam, Netherlands.
City Air Express
Fokkerweg 300
1438 AN Oude Meer
Phone: +31 (0)20 653 6200
Email: operations@cityair.nl